FAQs Mowbray by the Sea Port Douglas Apartments Mowbray by the Sea Port Douglas Holiday Accommodation FAQs
If you cannot find the answer below please CONTACT US DIRECT.
Q: Where is Mowbray by the Sea located?
A: Mowbray by the Sea is 100 metres from Four Mile Beach and approximately 5 minutes’ walk to Macrossan Street with restaurants, cafes, bottle shops, grocery stores, post office, banks and shops.
Q: What are your room configurations?
A: We have 2 bedroom and 2 bathroom fully self-contained holiday apartments. The master bedroom has a queen-size bed and the 2nd bedroom has 2 single beds.
Q: Is Mowbray by the Sea suitable for families?
A: Yes, we happily accept families as much as we welcome couples.
Q: Do we need to bring our own bedding/linen?
A: We provide all bed linen, bath towels and pool/beach towels.
Q: Is it possible to connect to the internet in my room for free?
A: We offer free WiFi for all guests.
Q: How many floors are there at Mowbray by the Sea?
A: There are three floors – ground, first and second floor.
Q: Is there secure car parking?
A: There is underground secure parking with 1 space allocated for each apartment.
Q: Do you have a swimming pool?
A: Yes, we have a 25 metre HEATED pool. We also have an outdoor spa.
Q: Is the swimming pool heated?
A: Yes, our pool is heated during winter months.
Q: Is there a sun deck?
A: Yes, there are lounge chairs as well as tables and chairs with umbrellas around the pool.
Q: Are there barbecue facilities?
A: There is a gas barbecue poolside for guests’ use under a pavilion.
Q: Are the apartments fitted with air conditioners?
A: All apartments are air-conditioned
Q: Do the apartments have a balcony?
A: All apartments have spacious balconies overlooking grassy parkland with outdoor dining furniture.
Q: Is there a TV and DVD player in the apartment?
A: Yes, each apartment has both. Also, each apartment has complimentary Foxtel Satellite TV. We offer a selection of channels including movies, sport and news.
Q: What time should I arrive at Mowbray by the Sea?
A: Check-in time is from 2pm. However, if you intend to arrive earlier, please contact us ahead of schedule to arrange this. Subject to availability and charges may apply.
Q: When is the departure time?
A: Check-out from your room is until 10am. A late check-out can be arranged through reception and charges may apply. Please note that late check-out may not be available on some occasions.
Q: Does the accommodation accept credit cards?
A: Yes, payments can be made securely online at the time of booking or at reception by cash, EFTPOS or credit card (we accept AMEX, VISA and Mastercard).
Q: How often are the apartments serviced?
A: We service the apartments on minimum weekly stays.
Q: Is there a restaurant at Mowbray by the Sea?
A: While Mowbray by the Sea does not have a restaurant, there is an abundant choice of great licensed and BYO restaurants and cafés within a few minutes’ walk from our location.
Q: Is smoking allowed?
A: Smoking is not permitted in your apartment. You may smoke outside, however please keep the doors closed to ensure the smell of smoke does not enter the accommodation. You may be charged additional cleaning costs if your apartment is unrentable due to smelling of smoke. Please also be considerate of your neighbours and ensure they are not disturbed by the smoke.
Q: Are pets allowed?
A: Sorry, pets are not allowed at Mowbray by the Sea.
Q: Is there a Tour Desk?
A: Yes, our Tour Desk is at reception. Management staff with their local knowledge can advise on what tours are best for you.
Q: How do I get to Cairns if I do not want to hire a rental car?
A: There are plenty of options for transport to take you to Cairns CBD and surrounds or Cairns Airport. Staff at reception can make all arrangements for transport that suits your needs
Q: Is there a discount on accommodation for a wedding group?
A: Mowbray by the Sea welcomes group bookings such as wedding parties, extended family groups and special event groups. Please CONTACT US DIRECT regarding rates.
Q: What are the temperatures in Port Douglas?
A: The Tropical North Queensland temperatures are very dependable. In the cooler winter months Port Douglas’s day temperature is around 21 - 25 degrees Celsius. In the hotter summer months it reaches around 30 - 35 degrees Celsius.
Q: When is the best time of year to visit Port Douglas?
A: Anytime. Summer months are called the Green Season with the tropical rains where everything is lush. Winter months are a good time to get away from the cold of southern states with warm sun-filled days in Port Douglas.